Help

How can we help?

Step-by-step guides for installing and using BA.TIVA software.

Installing and licensing BA.TIVA Revit plugins

System requirements, installing and uninstalling, signing in, your free trial and subscription, devices and licence messages.

Installation and licensing guide

Grid & Level Guard user manual

Record your approved grids and levels, scan for changes, and accept or reject what moved.

User manual

Room Data Auditor user manual

Scan every room for missing or duplicate numbers, missing names and other room-data problems, then go straight to them in Revit.

User manual

Your devices

Each account works on up to 3 computers. See them, or free a place for a new computer.

Manage devices

Frequently asked questions

Your account, prices and VAT, paying by card or bank transfer, trials, subscriptions and refunds.

Read the FAQ